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Comprehensive & Practical

• Compares effectiveness of internal and external recruiting
• Connects staffing metrics to business priorities
• Perfects traditional recruiting metrics
• Prevents "death by metrics"

Relevant & Reliable

• Includes 2008 data - Considers rapidly changing economy
• Survey universe of 79,000 HR professionals
• Professional survey methodology
• Now in its 8th edition

Focus on Management

• Facilitates consistent standards across departments and geographies
• Transforms transactional recruiting into partner recruiting
• Connects middle management with top management
• Links to additional research sources
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Table of Contents

1 - Measuring What Matters

• Why Do We Measure?
• What is Measurement?
• Metrics vs. Measurements
• Measuring the Wrong Things
• Measuring the Right Things
• Measuring the Right Things the Right Way
• The Conversation
• The Contract
• The Consulting Approach
• Related Reading

2 - Recruiting Trends and Practices

• Concurrent Trends
• Outsourcing
• Sourcing
• Strategic Mindset
• Structure
• Talent
• Technology
• Related Reading

3 - Keys to Staffing Performance

• Core Metrics Defined
• Cost and RCR, plus RER
• Time - Actual Time-to-Start vs. Contracted Time-to-Start
• Qualifications - New Hire Qualifications vs. Job Specifications
• Performance - New Hire Performance Appraisals
• Related Reading

4 - Talent Availability, Access, and Feedback

• External Conditions
• Candidate Availability
• Job Seeker Report Executive Summary
• Related Reading

5 - Recruiting-Oriented Technology

• Technology is the Tool of Today
• Internet Use is Prevalent
• Multiple Technologies Catching On
• Related Reading

6 - Metrics For Top Management

• Is Staffing/HR Part of the Senior Managment Team?
• Metrics That Count for You
• Mission, Strategy & Objectives
• Death by Metrics
• A Word About ROI
• The Conversation and The Contract
• Related Reading

7 - Business Alignment Metrics

• Metrics that Count
• The Challenge of Alignment
• Aligning with CEOs
• Other C-Level Connections
• Think Beyond Efficiency
• Keys to Alignment
• Related Reading